Shipping & Policies


The Daily Dream offers a flat rate for all prints, regardless of size & how many you buy:

UK: £2.75
Europe: £6
Rest of World: £12

The flat rate for enamel pins are as follows:

UK: £1
Europe: £2.50
Rest of World: £4
All orders will be sent domestic or international standard by RoyalMail. 

Please note, orders can take up to 5 days to process. Please contact us at info@thedailydream.com before placing an order if it is urgent.

Returns

We are happy to accept returns. Please contact us within 14 days of delivery, and send the items back within 30 days to be eligible for a refund. Returns will only be processed if the print is in undamaged condition in its original packaging. 

Shipping
You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to:

16 Cassland Road, London, E9 7AN, United Kingdom. 

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance.

Refunds
Once your return is received and checked, we will send you an email to notify you that your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. This may take a few days.

Late refunds
In the unlikely event you have not received your refund, please contact us at info@thedailydream.com.

Exchanges
If you want to exchange your item, please first send us an email at info@thedailydream.com to arrange. 

Gifts  
If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value once returned. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves, we will send a refund to the gift giver.